Question 1

What is Monivo?

Accepted Answer

Monivo is a non-custodial cryptocurrency exchange. You can swap between 1,250+ assets, or buy and sell with a card, without creating an account.

Question 2

Do I need to register?

Accepted Answer

No. Crypto-to-crypto swaps are completely registration-free. Fiat on-ramps (buy/sell with card) require a one-time KYC check from our payment partner — required by regulation, not by us.

Question 3

How fast is a typical exchange?

Accepted Answer

Most swaps complete in under two minutes once your deposit is confirmed on its source network. Slower chains (BTC, XMR) can take longer if you choose a low fee.

Question 4

Are there any limits?

Accepted Answer

Crypto swaps start from roughly $2 and have no upper limit. Card purchases follow our payment partner's daily / monthly thresholds, shown at quote time.

Question 5

What's the difference between fixed and floating rate?

Accepted Answer

Fixed rate locks the quote at the moment you start the exchange — you know exactly what you'll receive. Floating rate quotes update with the market until your deposit lands, which can be better when prices move in your favour.

Question 6

How does Monivo make money?

Accepted Answer

We charge a small spread that's already baked into the rate you see. There are no hidden network or service fees — what you see is what you get.

Question 7

What happens if my exchange fails?

Accepted Answer

Failed exchanges are refunded to a recovery address you provide at quote time. We never hold your funds: the worst-case is a return-to-sender, never a loss.

Frequently asked questions