All crypto exchange FAQs

Monivo is a non-custodial cryptocurrency exchange. You can swap between 1,000+ assets, or buy and sell with a card, without creating an account.

No. Crypto-to-crypto swaps need no account, no email and no ID. Buying or selling with a card is handled by a regulated payment partner, and banks require a one-time identity check on card transactions — that step belongs to them, not to Monivo.

Most swaps land in under 10 minutes once your deposit is confirmed on its source network. Slower chains such as Bitcoin and Monero can take longer, especially if you send with a low network fee.

Crypto swaps start from roughly $2 and have no upper limit. Card purchases follow our payment partner's daily / monthly thresholds, shown at quote time.

Fixed rate locks the quote at the moment you start the exchange — you know exactly what you'll receive. Floating rate quotes update with the market until your deposit lands, which can be better when prices move in your favour.

Monivo adds no fee of its own — the rate you are quoted is the rate the provider pays out. We earn a referral commission from the liquidity provider on each completed swap, which comes out of their margin and not yours. You still pay the blockchain's own network fee, which goes to miners or validators.

Failed exchanges are refunded to a recovery address you provide at quote time. We never hold your funds: the worst-case is a return-to-sender, never a loss.

Monivo is a next-generation crypto swap aggregator designed to help users find the best available exchange rates across multiple liquidity providers and exchange partners in real time. Rather than operating as a single exchange, Monivo intelligently routes transactions through trusted providers to secure competitive pricing, fast execution, and seamless swaps. Our platform is built with a strong focus on security, transparency, speed, and user experience. We partner with leading companies across the crypto ecosystem and continuously monitor pricing, liquidity, and network conditions to optimize every transaction. Our dedicated support team is available 24/7 to assist with any questions related to swaps, purchases, or transactions.

Monivo makes exchanging cryptocurrencies simple and efficient. Choose the cryptocurrency you want to swap and the asset you would like to receive, and Monivo automatically searches across every connected provider to find the best available rate. Confirm the quote, enter your wallet address and send your deposit — no account, no sign-up. Your swap is routed through the best-priced exchange partner and delivered directly to your wallet, usually in under 10 minutes.

Monivo lists 1,000+ cryptocurrencies and tokens across major blockchain networks. Which of them can be routed at any given moment depends on the connected providers that quote your pair and network, so the swap widget and the currencies page show what is actually available right now. Through our integrated liquidity partners and exchange providers, users can swap, buy or sell a wide range of digital assets at competitive market rates, and we keep expanding supported assets and blockchain integrations as the market evolves. We also support multiple payment methods for crypto purchases, including Visa, Mastercard, Apple Pay, bank transfers, and other locally available payment options depending on your region.

Most swaps complete in under 10 minutes. The exact time depends on how quickly your deposit confirms on its source network, which varies with the chain you are using and the network fee you paid. Monivo tracks every order in real time and shows you exactly which step it is on.

You can reach the Monivo support team 24/7 through live chat directly on the platform. Our support specialists are always available to assist with swap status updates, transaction questions, payment issues, or general inquiries. You can also contact us via email at support@monivo.io.

Monivo does not add a separate platform fee. You pay the blockchain network fee for the source and destination chains — that goes to miners or validators, never to us — plus the executing provider's own spread, which is already reflected in the amount we show you before you confirm. Where a provider pays Monivo a referral commission it comes out of the provider's margin and is included in the rate shown, never added on top; for swaps settled by FixedFloat the quoted rate includes a partner-affiliate margin configured by Monivo on the same basis. You can lower the network cost by choosing a low-fee chain such as TRON or BNB Chain, or by swapping a larger amount so the fixed network cost is spread further.

Most crypto-to-crypto swaps complete in 1–5 minutes once your deposit is confirmed. Bitcoin and Monero can take 10–30 minutes depending on network congestion and the fee you choose. Ethereum L2s like Arbitrum and Optimism often settle in under 60 seconds. You'll see a live timeline after you start the swap.

Slippage is the difference between the quoted rate and the actual executed rate, caused by market movement between quote and settlement. On Monivo you can set a max slippage tolerance (0.1%–3%) before confirming. If the rate moves beyond your limit, the swap is paused and you can retry or cancel — your funds are never at risk of unexpected loss.

Yes. Monivo is fully non-custodial — we never hold your funds in a central wallet. Your deposit goes directly from your wallet to the liquidity provider, and the output is sent straight to your destination address. We use industry-standard encryption, partner with audited liquidity providers, and every transaction is verifiable on-chain.

Monivo does not require an account or identity documents to start a crypto-to-crypto swap. Individual liquidity providers may still apply AML, sanctions, fraud-prevention or identity checks in certain circumstances, depending on the provider, the transaction and your jurisdiction. You can use any self-custody wallet (MetaMask, Trust Wallet, Ledger, Trezor, etc.) or an exchange withdrawal address. Just make sure the destination wallet supports the exact token and network you selected — sending to the wrong network can result in lost funds.

An instant crypto exchange lets you swap one cryptocurrency for another in a single step, without creating an account or depositing into a custodial balance. You enter a pair, get a live quote, send the deposit, and receive the output directly to your wallet — typically in 5–20 minutes.

A centralised exchange (Coinbase, Binance, Kraken) requires sign-up, KYC, and a deposit into a custodial balance. An instant exchange is non-custodial: there is no account, no deposit balance, and the service never holds your funds between trades.

Reputable non-custodial instant exchanges are safer than custodial alternatives in one important way: they never hold your funds, so they can't lose them in a hack or freeze withdrawals. The main user-side risks are mistyping the destination address and sending on the wrong network.

Instant swaps embed the liquidity provider's spread into the quoted rate, and network (gas) fees on both the source and destination chain apply separately. Spreads differ by provider, pair and size, so the only reliable comparison is the amount each quote actually delivers. Aggregators like Monivo poll multiple providers to compress that spread to the lowest available value at quote time.

Most do not require KYC for standard swap volumes. Very large trades, or trades flagged for AML reasons, may trigger an additional check from the underlying liquidity provider.

In most jurisdictions — including the US (IRS), UK (HMRC), Canada (CRA), Australia (ATO), and most EU countries — a crypto-to-crypto swap is a taxable disposal. You realise a capital gain or loss equal to the fair-market value of the asset received minus the cost basis of the asset given up.

Gain = fair-market value of the asset received (in your local fiat at the moment of the swap) minus the cost basis of the asset disposed of (what you originally paid for it, plus any fees). The result is taxed as a capital gain — short-term or long-term depending on how long you held it.

Keep the date and time of each swap, the assets and amounts on both sides, the fiat value of each side at the moment of the swap, any network or service fees, and the wallet addresses involved. A non-custodial aggregator like Monivo shows the quoted rate and the executed amount — save the order confirmation.

Yes — in most jurisdictions, swapping USDT for USDC (or any other stablecoin pair) is still a disposal. The gain or loss is usually negligible because the two assets track the same peg, but it must still be reported.

Capital losses generally offset capital gains in the same tax year, and many jurisdictions allow excess losses to carry forward to future years. Specific rules (wash-sale, ring-fencing, allowable losses) vary by country.

No. The tax obligation attaches to the disposal itself, not to which service performed it. A non-custodial swap is treated the same as a swap on a centralised exchange for capital-gains purposes.

A non-custodial aggregator is usually the cheapest option because it compares quotes from many providers and routes your trade to whichever one offers the best output, net of fees. Centralised exchanges add deposit, trading, and withdrawal fees on top, which often makes a single swap more expensive than a direct aggregated route.

No. Non-custodial swap services like Monivo never hold your funds, so no sign-up, no KYC for standard swaps, and no withdrawal limits apply. You only need your source wallet and a destination wallet address.

Most swaps settle in 5–20 minutes. Total time depends on the source network's confirmation speed (Bitcoin is slower than Solana) and on whether the destination network is congested.

A fixed rate locks the exchange rate for a short window (typically 10 minutes). A floating rate uses the market rate at the moment your deposit confirms. Fixed rates protect you from adverse moves but cost slightly more; floating rates are cheaper but expose you to short-term volatility.

Swapping through a reputable non-custodial service is generally safer than depositing to a centralised exchange because your funds are never held by a third party. The main risks are sending to the wrong network, mistyping the destination address, and using unverified providers.

In most jurisdictions, yes — a swap is treated as a disposal of one asset and an acquisition of another, which is a taxable event. Check the specific rules in your country and keep records of the rate and date of each swap.